Privacy Policy — Your Data at god111

1. Who We Are

Clause 1.1 — Data Controller

god111 is the operator of the online gaming platform accessible at god111.im (the "Platform"). For the purposes of this Privacy Policy, god111 acts as the data controller responsible for your personal information collected through the Platform. Our primary user base is located in Bangladesh, and our data practices are designed with the privacy expectations of Bangladeshi players in mind.

Clause 1.2 — Scope

This Privacy Policy applies to all personal data collected through the god111 website, mobile interface, customer support channels, and any associated communications. It covers data collected from registered account holders, visitors who browse without registering, and individuals who contact our support team.

Clause 1.3 — Contact for Privacy Matters

If you have any questions about how god111 handles your personal data, or if you wish to exercise any of your data rights described in this Policy, please contact our support team. Email address: [email protected] (plain text — not a clickable link).

2. Information We Collect

Clause 2.1 — Registration Data

When you create a god111 account, we collect the personal information you provide during the registration process. This typically includes:

• Full legal name as it appears on your government-issued identity document
• Date of birth (used for age verification — all players must be 21 years of age or older)
• Mobile phone number registered in Bangladesh
• Email address (if provided)
• Preferred payment method identifier (e.g., your bKash or Nagad registered mobile number)
• Username and hashed password

Clause 2.2 — Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may request copies of identity documents including your National Identity Card (NID), passport, or birth certificate issued by a Bangladeshi government authority. We may also request proof of address such as a utility bill or bank statement, and confirmation of ownership of the payment method used for deposits. KYC documents are stored securely and accessed only by authorised staff for verification purposes.

Clause 2.3 — Transaction Data

god111 records details of all financial transactions conducted through the Platform, including deposit amounts, withdrawal requests, transaction timestamps, payment method references, and transaction status. We do not store your full bKash PIN, Nagad PIN, or banking passwords — these are handled entirely within your own payment provider's systems. We retain only the transaction reference data necessary for accounting, fraud prevention, and customer support purposes.

Clause 2.4 — Gameplay and Betting Data

We record data relating to your activity on the Platform, including games played, bets placed, bet outcomes, session durations, and responsible gaming interactions such as deposit limit changes or self-exclusion requests. This data is used to personalise your experience, detect unusual account activity, and support responsible gaming monitoring.

Clause 2.5 — Technical and Device Data

When you access the god111 Platform, we automatically collect certain technical data from your device and browser. This includes your IP address, device type and model, operating system, browser type and version, screen resolution, and general geographic location derived from your IP address. This data helps us optimise platform performance and detect fraudulent or automated access attempts.

Clause 2.6 — Communications Data

When you contact god111's customer support team via email, live chat, or any other channel, we retain records of that correspondence including the date, content, and outcome of your enquiry. This allows us to provide consistent support and maintain an accurate history of any disputes or account issues.

3. How We Use Your Information

Clause 3.1 — Account Administration

The primary purpose for collecting your personal data is to create and manage your god111 account. This includes processing your registration, verifying your identity and age, enabling deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported Bangladeshi payment channels, and providing you with access to the Platform's full range of games and betting markets.

Clause 3.2 — Legal and Compliance Obligations

god111 is required to retain certain personal and transactional data to meet its KYC, anti-money laundering (AML), and fraud prevention obligations. We may be required to share this data with law enforcement or regulatory authorities in response to a lawful request. In such cases, god111 will comply with its legal obligations while taking reasonable steps to notify affected users where permitted by law.

Clause 3.3 — Responsible Gaming Monitoring

god111 uses your gameplay data, transaction history, and account activity patterns to monitor for signs of problem gambling. Where our responsible gaming systems detect patterns that may indicate harmful behaviour, we may proactively contact you to offer support, or apply temporary account restrictions in accordance with our Responsible Gaming policy. This processing is carried out in the interest of player welfare.

Clause 3.4 — Platform Improvement and Analytics

Aggregated and anonymised data derived from user interactions on the Platform may be used to analyse platform performance, identify technical issues, and improve the overall user experience. Where analytics involve identifiable data, it is processed on the basis of our legitimate interest in maintaining and improving the quality of our service.

Clause 3.5 — Marketing Communications

If you have consented to receive promotional communications from god111, we may send you information about new games, bonus offers, seasonal promotions (such as those tied to Eid, Pohela Boishakh, IPL, or BPL seasons), and platform updates via SMS or email. You may withdraw your consent to marketing communications at any time by contacting support at [email protected]. Withdrawal of consent does not affect any processing carried out prior to that withdrawal.

4. Sharing Your Information

Clause 4.1 — Service Providers

god111 works with a limited number of trusted third-party service providers who assist in operating the Platform. These may include payment processing partners (including the networks that facilitate bKash, Nagad, and card transactions), game software providers such as Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, and Spribe, and technical infrastructure providers. These parties receive only the minimum data necessary to perform their specific functions and are contractually prohibited from using your data for any other purpose.

Clause 4.2 — No Sale of Personal Data

god111 does not sell, rent, or lease your personal data to any third party for marketing purposes. We do not share your personal information with advertisers, data brokers, or affiliate marketing networks in a way that would identify you as an individual.

Clause 4.3 — Legal Disclosure

We may disclose your personal data to law enforcement agencies, courts, or other government authorities where we are legally required to do so, where disclosure is necessary to prevent fraud or criminal activity, or where required to protect the rights, property, or safety of god111, its users, or the public.

Clause 4.4 — Business Transfers

In the event that god111 undergoes a business restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the relevant successor entity as part of that transaction. In such an event, you will be notified via a prominent notice on the Platform prior to any transfer of your data, and your rights under this Privacy Policy will continue to apply.

5. Cookies and Tracking Technologies

Clause 5.1 — What Are Cookies

Cookies are small text files placed on your device when you visit the god111 Platform. They allow the Platform to remember your preferences, maintain your login session, and collect data about how you interact with our pages. god111 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).

Clause 5.2 — Types of Cookies Used Clause 5.3 — Managing Cookies

You can manage or disable non-essential cookies through your device or browser settings. Please note that disabling certain cookies may affect the functionality of the god111 Platform, including your ability to maintain a login session or access game features that rely on stored preferences.

6. Data Retention

Clause 6.1 — Retention Periods

god111 retains your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal and compliance obligations. In practice, this means that account and transaction records are typically retained for a minimum of five years following account closure, in line with standard financial record-keeping practices. Gameplay and session data may be retained for shorter periods unless required for an ongoing investigation or dispute.

Clause 6.2 — Deletion on Request

You may request deletion of your personal data by contacting support at [email protected]. Please note that god111 may be legally required to retain certain data even following a deletion request — in particular, transaction records and KYC documents may need to be retained for the applicable statutory period. Where full deletion is not possible due to legal obligations, we will inform you of what data must be retained and for how long.

7. Data Security

Clause 7.1 — Technical Safeguards

god111 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption for all data in transit, encrypted storage of sensitive account data, restricted access controls limiting data access to authorised personnel only, and regular security assessments of our platform infrastructure.

Clause 7.2 — Your Responsibilities

While god111 takes reasonable steps to secure your data, you also have a role to play in keeping your account safe. You should use a strong, unique password for your god111 account, never share your login credentials with another person, log out of your account on shared devices, and contact support immediately if you suspect your account has been accessed without your authorisation.

8. Your Privacy Rights

Clause 8.1 — Right to Access

You have the right to request a copy of the personal data god111 holds about you. We will respond to verified access requests within a reasonable timeframe, typically within 30 days of receipt. We may ask you to verify your identity before fulfilling an access request.

Clause 8.2 — Right to Rectification

If any personal data held by god111 is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly from within your account settings. For changes to identity or KYC documents, please contact our support team with the relevant documentation.

Clause 8.3 — Right to Erasure

Subject to our legal retention obligations described in Section 6, you have the right to request that god111 delete your personal data. Requests should be submitted to [email protected]. god111 will confirm what data can be deleted and what must be retained, along with the reasons for any retention.

Clause 8.4 — Right to Restrict Processing

In certain circumstances — for example, where you contest the accuracy of your data or object to a particular use — you may request that god111 restrict its processing of your personal data. During a restriction period, god111 will continue to store your data but will limit its active use to the extent permitted by your request.

Clause 8.5 — Right to Object to Marketing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. To opt out of promotional communications from god111, contact support at [email protected]. Your request will be actioned promptly and you will receive confirmation once completed.

9. Children and Minors

Clause 9.1 — Strict Age Restriction

The god111 Platform is strictly for users aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If god111 becomes aware that a minor has accessed the Platform or provided personal data, the relevant account will be closed immediately and all associated data will be deleted, subject to any legal retention requirements. If you believe a minor has created a god111 account, please contact us at [email protected].

10. Changes to This Privacy Policy

Clause 10.1 — Policy Updates

god111 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the structure of our Platform. When material changes are made, we will publish the updated Policy on this page with a revised effective date and, where appropriate, notify registered account holders via email or an in-Platform notification. Your continued use of the god111 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.